Sinau Print (Point of Sale)

A centralized Point of Sale solution designed to streamline sales operations, order management, payment processing, and customer communication—from the initial order to final completion.

TECHNOLOGYAPRIL 2026POINT OF SALEERPRETAIL OPERATIONS
Operations team managing sales and order workflows on the Sinau Print POS system
THE CHALLENGE

Managing Sales Across Multiple Teams Without a Centralized System

Managing sales and customer orders across multiple teams can quickly become complex, especially when transactions involve deposits, installment payments, production processes, and different levels of user access.

Without a centralized system, businesses face limited visibility into real-time sales performance, manual and fragmented order management, difficulty tracking deposits and outstanding balances, time-consuming invoice creation, lack of clear authorization across purchasing and production teams, inconsistent customer communication, and a high risk of errors when multiple teams access the same order data.

Bringing Sales, Orders, and Payments into One Operational Platform

We developed an integrated Point of Sale system that connects sales, order management, payments, production, and customer communication within a single platform, ensuring every transaction and workflow step is visible, controlled, and consistent.

Centralized POS platform connecting sales, payments, and production teams
OUR SOLUTION

An Integrated System Built Around Every Stage of the Sales Workflow

01

Real-Time Sales Dashboard: A centralized dashboard provides key sales metrics and performance insights, allowing teams and management to monitor business performance and make informed decisions based on real-time data.

02

Direct Order Input & Management: Sales and customer service teams can create, update, and manage orders directly within the system, ensuring order information remains centralized, accurate, and accessible to authorized users.

03

Split Bill & Installment Management: The system supports flexible payment structures, including deposits and final payments, making it easier to manage transactions where customers pay in multiple stages.

04

Save Order for Credit & Installment Transactions: Orders can be saved and managed for customers who purchase on credit or through installment plans, allowing teams to track outstanding payments without losing the original order details.

05

Midtrans Integration & Automated Invoicing: Payment processing is integrated with Midtrans, while invoices are generated automatically based on transaction data, reducing manual administrative work and minimizing payment-related errors.

06

Role-Based Access Control: The system provides different access levels for Superadmin, Admin, Customer Service, and Production teams, ensuring each role accesses only the functions and information relevant to their responsibilities.

07

Authorized Purchase, Production & Order Completion Workflow: Business processes are structured into controlled stages—from purchasing and production to order completion—managed by authorized users, creating a clearer workflow and reducing unauthorized actions.

08

Automated Invoice Delivery via WhatsApp: Invoices are automatically delivered to customers through WhatsApp, providing a faster and more convenient way to communicate payment information while reducing manual follow-ups.

THE OUTCOME

A More Connected, Efficient, and Transparent Sales Operation

The POS system creates a more connected and efficient operational workflow by bringing sales, payments, orders, production, and customer communication into one platform.

As a result, the business benefits from greater operational efficiency through centralized order and sales management, improved financial visibility with clearer tracking of deposits and outstanding balances, reduced manual processes through automated invoicing and payment integration, better accountability with role-based access and authorized workflows, faster customer communication through automated invoice delivery via WhatsApp, and more accurate order management by maintaining consistent information across teams.

We Build BeyondYour Expectations

Connect with Arsalynk and explore how integrated expertise creates measurable impact across every opportunity.